Privacy Policy Jili Demo – Your Personal Data Protection

Welcome to the jili demo Privacy Policy. This document constitutes the official agreement between you as a user and jili demo regarding the handling of your personal data. We understand that personal information is a highly valuable asset, and we take this responsibility very seriously.

Jili demo is an online betting platform operating in Malaysia and is fully committed to complying with Personal Data Protection Act 2010 (PDPA) Malaysia as well as industry best practices in user data protection. Every action involving your personal data — from collection to deletion — is carefully governed in accordance with the principles set out in that act.

By registering and using the jili demo platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy in full. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.

Jili demo only collects information that is strictly necessary to provide a safe, fair, and responsible service. We do not collect excessive or irrelevant data beyond what is required to operate our platform. Below are the categories of information we collect:

Account Registration Information:

• Full name as it appears on an official identity document.
• A valid and active email address.
• An active Malaysian mobile phone number.
• Date of birth for age verification (18 years and above).
• Passwords stored in a secure hashed format.

Identity Verification Information (KYC):

• A copy of a valid identity card (MyKad) or passport.
• Proof of current residential address (if required).
• Bank account or digital wallet details for payment method verification.
• A selfie or facial photo for further identity verification if required.

Financial Transaction Information:

• Deposit and withdrawal history, including dates, times, and amounts.
• Payment method used (bank name, type of digital wallet).
• Transaction reference number for record-keeping and dispute purposes.

Platform Usage Information:

• Game history, including game type, wagering value, and results.
• IP address and device information (operating system, browser type, screen resolution).
• Login session data including date, time, and access location.
• Your saved game preferences and account settings.

Every piece of data we collect has a clear and legitimate purpose. jili demo will not use your data for any purpose not stated in this policy without first obtaining your additional consent.

Platform Operations and Account Management: Your data is used to create and manage your player account, process deposits and withdrawals securely, verify your identity upon login, and ensure a smooth gaming experience on the platform.

Security and Fraud Prevention: We analyse usage patterns and transaction data to detect unusual activity, prevent fraud, money laundering, and bonus abuse. This analysis helps protect your account from unauthorised access.

Legal and Regulatory Compliance: Some of your data is required to fulfil our legal obligations under the PDPA, anti-money laundering (AML) guidelines, and Know Your Customer (KYC) requirements set by the relevant authorities.

Communication and Customer Support: We use your email address and phone number to send important account notifications, transaction receipts, security alerts, and responses to support enquiries. With your consent, we also send relevant promotional information and exclusive offers.

Service Improvement: Anonymous usage data (containing no personally identifiable information) is used to analyse aggregate user behaviour for the purpose of improving platform design, technical performance, and the variety of games offered.

Jili demo does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, to operate the platform, we may share certain data with trusted business partners under limited and controlled circumstances.

Payment Service Providers: To process deposits and withdrawals, we share the necessary transaction information with payment gateway providers, banks, and digital wallet operators we work with. All such providers are bound by confidentiality agreements and strict data security standards.

Game Software Providers: Third-party game providers (including slot, table game, and sports platform providers) receive only the minimum game data required to verify game sessions and resolve disputes. They do not receive your full financial or personal identity information.

Authorities and Regulatory Bodies: We will disclose required information to legal authorities, regulatory bodies, or law enforcement agencies when mandated by Malaysian law, court order, or in the context of a valid official investigation.

Analytics and Technical Services: Technical service providers such as cloud computing platforms, system monitoring tools, and analytics services may process user data in their capacity as data processors on our behalf. All such parties are bound by data processing agreements that comply with the PDPA.

The security of your data is our foremost technical and organisational responsibility. jili demo continuously invests in the latest security infrastructure to ensure your data remains protected at all times.

Technical Security Measures:

• Data in transit is encrypted using TLS 1.3 and 256-bit SSL protocols.
• At-rest encryption is applied to all stored sensitive information.
• Passwords are stored using the bcrypt hashing algorithm, which cannot be decrypted.
• Two-factor authentication (2FA) is available and encouraged for all accounts.
• Real-time security monitoring with an intrusion detection system (IDS).
• Vulnerability scanning and penetration testing are conducted regularly by independent third parties.

Organisational Access Control:

• Principle of least privilege – staff may only access data required for their specific duties.
• All access to sensitive data is logged and monitored automatically.
• Staff undergo regular security awareness and data privacy training.
• Non-disclosure agreements (NDAs) are mandatory for all staff and contractors.

Your data is stored in data centres located in the Southeast Asia region with redundant backup systems to ensure service continuity. Retention periods are as specified in the Section 2 schedule — once the retention period expires, data will be securely deleted or anonymised.

Jili demo uses cookies and similar tracking technologies to enhance your experience on the platform, maintain login session security, and understand how users interact with our website. Below are the types of cookies we use:

• Essential Cookies: These cookies are required for core platform functions such as login session authentication, security, and language preferences. The platform cannot function properly without them and they cannot be disabled.
• Functional Cookies: These cookies remember your preferences such as game settings, display options, and information you have entered in forms. They improve your browsing comfort without needing to reset preferences each time.
• Analytics Cookies: We use anonymised analytics data to understand which pages are most visited, how long users spend on the platform, and where they encounter issues. This data helps us make continuous improvements.
• Marketing Cookies: With your consent, these cookies are used to display relevant offers and promotions based on your gaming interests. You may withdraw this consent at any time.

You can manage your cookie settings through your web browser or via the privacy settings in your jili demo account. Please note that disabling essential cookies may affect platform functionality.

As a data subject under Malaysia's Personal Data Protection Act 2010, you hold the following rights, which we are fully committed to upholding:

To exercise any of the above rights, contact our data protection team at [email protected]. We will process your request within 21 working days from the date of receipt. Identity verification may be required before your request is processed to protect your account security.

The jili demo platform is strictly for users aged 18 years and above only. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.

We apply robust age verification measures during account registration, including official identity document requirements for the KYC process. Any account found to be owned or used by an underage individual will be closed immediately and all related data deleted in accordance with our secure procedures.

If you are a parent or guardian who believes your child has registered for or used the jili demo platform, please contact our support team immediately at [email protected]. We will investigate and take appropriate action promptly.

The jili demo platform may contain links or integrations with certain third-party services, including game providers, payment gateways, and social media platforms. Please note that our Privacy Policy applies solely to the jili demo platform.

When you interact with third-party services integrated into our platform, those activities may be subject to the respective third party's privacy policy. We encourage you to read and understand the privacy policy of each third-party service you use.

Jili demo is not responsible for the privacy practices or content of third-party websites or services. Technical integrations with third-party providers are governed by contractual agreements that require them to protect our users' data to a standard equivalent to our own.

Jili demo reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable laws, the technology we use, or our business operations. The latest version of this policy will always be displayed on this page along with a clear update date.

When significant changes are made to this policy, we will provide notice of at least 7 days before changes take effect via:

• In-platform notification when you log in to your jili demo account.
• Email notification to the address registered in your account.
• Prominent notice banners on our website's home page.

Continued use of the platform after the effective date of any policy changes constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and request data deletion before the changes take effect.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we are here to help. Our Data Protection Officer (DPO) can be reached via:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week through the jili demo platform.
• Response Time: Privacy-related inquiries are typically answered within 3–5 business days.

If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia or the relevant regulatory body with jurisdiction over your case.